To our valued colleagues and customers,
The purpose and mission of NuSmile has always been to support pediatric dentists all over the world in providing healthy and beautiful smiles for the young patients they serve. Our pediatric dental family is in unprecedented new territory with the advent of the COVID-19 outbreak.
We believe it is important to update our colleagues and customers on NuSmile’s response to this current challenge that is impacting millions of people worldwide.
It is essential that we continue to provide products and services to our customers while ensuring the safety of our employees by following all of the recommendations to reduce transmission of COVID-19. We have transitioned most of our employees not involved in manufacturing to working remotely, reduced the numbers of employees on a daily basis in our factory, and eliminated all non-essential and international travel. We maintain manufactured inventory of our products in large enough quantities to suffice for several months in order to deliver our customers the products you need on a timely basis. Our technical and customer service teams are still here to serve you by phone and email, processing and fulfilling orders and shipping product. In this dynamic situation it is our intent to continue to go the extra mile for our customers.
As we navigate these current challenges and support our colleagues and customers, we will all come out stronger together. If there is anything we can do to help, please let us know. Please be safe and know that as always, you are in the thoughts of our family and the employees at NuSmile.